Tibco

2017 - present

Senior Member of Technical Staff - Engineering Services

• Built a localization framework, Molee to automate localization of Tibco software products which reduced the average localization turnaround time from 3-4 weeks to 4-5 days
• Built the web application using React.js, ES6 JavaScript, Alt.js, HTML5, CSS3 and Java Springboot. Developed the entire module from scratch using agile methodologies
• Developed responsive dashboards to view statistics, online web editor to review & update translations, pagination, search, and gamification components.
• Developed a role-based UI to restrict and redirect users based on their user roles.
• Developed the Neural Machine Translation module using Google’s NMT Translation API and Amazon translation API which helped reduce the translation cost from thousands of dollars to few hundred dollars
• Developed the microservices using Node.js, Express.js, MySQL, Sequelize and Passport.js
• Implemented Gmail and LDAP login integration
• Developed Translation and cache Management to manage translations, improve efficiency and reduce processing time.
• Built a TTS (Text to Speech) service using Google Cloud TTS and AWS Polly API to automate localization of Tibco tutorial videos
• Implemented i18n(Internationalization) to support 6 languages using react-intl, cldr.js & moment.js libraries
• Developed unit test cases using Mocha test framework, Chai assertion library
• Developed API Automation testing using Postman client, Chai BDD and UI automation using selenium java
• Developed several tools, scripts for process automations and migrating 1000s of documentations

India Boulevard

2016 - 2017

Web developer intern

• Designed, developed the website using PHP, HTML and Bootstrap. Developed responsive marketing emails for mailchimp
• Ran site analytics using tools like Google Analytics, Mixpanel and other wordpress plugins

Freshworks

2013 - 2015

Technical Support Engineer

• Provided technical support expertise; developed custom UI portals, custom app integration, data migration and bug fixes
• Created Knowledge Base content and solution articles for Self-service Helpdesk portal
• Developed website landing pages and responsive emails to implement A/B testing to study User behavior and Content performance through web analytics.
• Developed an attribution model algorithm to analyze and study the Customer behavior and best path flow through Freshdesk's website using web analytics
• Developed a robust multi-channel attribution algorithm to measure ROI and ensure effective functioning of marketing channels.